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How to Update Billing and Payment Information

How to Update Billing and Payment Information

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If you need to change your platform billing information or update the payment method, this is the guide for you.



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If you need to change your platform billing or update the payment method, you can now update them via your platform Billing & Plans.

Here is how:

  • Make sure you log in with your Admin Account and enter the Admin View.
  • Navigate to Settings >> Advanced Config & Permission >> Billing & Upgrades, and you will see the list of ScaleGrowth Subscription Plans
  • Click on your current Subscription Plan which should be marked with "Update Plan", and it will take you to Stripe payment portal to update your payment info

  • On the payment screen, click "Add payment method" under the "Payment Method" section to add your new payment method.


  • Once you add a new payment method, you can then make the new payment method as default by select "Make default". Make sure you Save the change.