How can Members Self-Manage or Cancel Memberships

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If you already enable Stripe's Customer Portal for users to self-manage payments and subscriptions, then this guide will walk you through how your members can self-manage their payment details and subscriptions according to their needs.

Content

When you enable Stripe's Billing Customer Portal on your platform, members can then easily manage or cancel their own subscriptions.

Update or Cancel Subscriptions:

Members can easily update or cancel their membership or subscriptions with a few simple steps:

Access Account Settings:

Click the Profile Avatar in the top-right corner, then select Account Settings.

Edit Membership:

Find the "Edit Membership" section and click on "Update or Cancel" to make changes to their subscriptions.

By enabling this Stripe Custom Portal, your users have the freedom and flexibility to control their subscription preferences directly, enhancing their overall experience with your platform.

Remember, empowering your users to manage their own subscriptions not only improves their satisfaction but also reduces administrative workload for your team. Get started today and streamline your subscription management on ScaleGrowth!