Introduction
At ScaleGrowth, we strive to maintain a balance between offering flexible file storage options and ensuring optimal site performance for all users. This article explains how you can request an increase in your file upload limit and the costs associated with this service.
Standard File Size Limitation
- Default Limit: The platform’s standard file size limit is set at 10 MB.
- Performance Consideration: This limitation is in place to prevent site slowdowns and maintain a high-quality user experience.
Hosting Add-On for Increased File Size
- Add-On Service: We offer a hosting add-on to increase your file upload limit.
- Cost Structure: The cost is $5 / mo for every additional 10MB of file size limit. For example, increasing the limit to 20 MB costs $5 per month, while 30 MB costs $10 per month.
Why the Additional Cost?
- Server Resources: Increasing file size limits requires additional server resources to manage larger files without impacting site performance.
- Operational Work: The cost covers the operational work involved in deploying and maintaining these additional resources.
How to Request an Increase
- Contact Support: Reach out to our support team ([email protected]) with your request for an increase in file upload size.
- Specify Requirements: Let us know the desired new limit for your file uploads.
- Confirmation: We will confirm the additional monthly cost based on your requested increase.
- Implementation: Once you confirm, we will implement the changes to your account.
Conclusion
Your satisfaction and the smooth operation of your ScaleGrowth platform are our top priorities. If you need a higher file upload limit, please don't hesitate to reach out. We're here to ensure the platform meets your project's specific needs.
For further assistance or queries, please contact our support team.
