Knowledge Base
Create or Edit a Custom Listing Form
This Quick Guide shows how to create different Custom Forms for your Marketplace Listings, Member Surveys & Ratings, or Event RSVPs.
Using Hard Filters for Custom Recommendation Logic (Enterprise Feature)
Use Hard Filters to strictly limit recommendations based on specific fields like member preferences. Ideal for enterprise platforms with rich, well-tagged data. Learn when to use it, how it works, and key setup considerations.
Debugging and Reporting API Issues with ScaleGrowth
This article outlines how to effectively debug API integrations and report issues to the ScaleGrowth team. It explains the best practices to help us assist you quickly and effectively, regardless of your ScaleGrowth subscription tier.
User Groups & Access Permissions on ScaleGrowth
ScaleGrowth offers a highly customizable access control system to help you deliver the right content to the right users. In this guide, we’ll walk through the layers of access permissions you can configure at both the Space and individual Listing level using User Groups.
Dedicated Cloud Hosting with ScaleGrowth
Understanding your hosting options at ScaleGrowth – Shared Cloud Hosting vs Dedicated Cloud Hosting – which are designed to meet your needs, whether you're just starting out or ready to expand significantly.
ScaleGrowth API Rate Limits and Best Practices
Learn how ScaleGrowth handles API rate limits and why we don’t impose hard caps on Asynchronous API usage by default. This guide covers best practices for efficient API design, performance considerations, and when to consider dedicated hosting.
How to Authenticate and Use the ScaleGrowth API via cURL
This guide explains how to authenticate and use the ScaleGrowth API using cURL. It walks through registering a client application, obtaining an access token, and making authorized API calls.
How ScaleGrowth Designed Its Recommendation Engine for Member Platforms
ScaleGrowth’s recommendation engine runs on a three-tier system designed to deliver relevant matches from day one–even with sparse data. Learn how our approach balances intent, similarity, and behavior to drive engagement and scale with your member platform.
How Tag Sets Work in Matching and Recommendations
Tag Sets are one of the most powerful tools in the ScaleGrowth platform – enabling structured, consistent tagging across profiles, content, conversations, programs, listings, events, and more. They play a crucial role in powering personalized matching and recommendations.
Best practices for using Tag Sets
Tag sets play a vital role in helping users navigate your platform, discover content, and find what they are looking for effectively. This article provides best practices for utilizing tag sets and offers guidance on how to set them up to create a seamless user experience.
Using Saved Searches and Personalized Digests for Member-Centered Discovery
In addition to automatic recommendations, ScaleGrowth offers powerful tools for member-driven discovery – giving your members direct control over what they’re searching for and how they stay updated.
Understanding Profile vs. Preferences Fields for Matching & Recommendations
When configuring Matching & Recommendations in ScaleGrowth, it's important to understand how Profile fields and Preferences fields play distinct yet complementary roles in the platform’s data model.
