This guide will help you set up your Stripe accounts as the payment gateway on ScaleGrowth to manage memberships, products, and services related payments and transactions. With integrated Stripe accounts, your members can pay for their membership, products, and services directly via the ScaleGrowth platform. In the following sections, we will cover both:
- For Platform Admins: setup payment plans: one-time and recurring
- For your community members/end-users: checkout and complete transactions
You can go through the step by step guide below to set it up.
1. Enable the Payments Module
If you community processes membership or paid product, you will first need to enable Paywalls via Experience Settings. To do this:
- Enter Admin if you aren't already
- Head to Settings -> Choose Modules
- Look for Programs or Membership Payments and turn it on
- Click Save
2. Connect your Stripe Account
Once you enabled the Membership Payments module above, you can now connect your Stripe account. To do this:
- Enter Admin if you aren't already
- Head to Settings -> Paywalls > Connect your Stripe Account
- Click on “Connect to Stripe” and follow the instructions in our integrated Stripe Connection Wizard
If you don’t have an existing Stripe account, follow the Stripe Connect page to create a new Stripe account. Stripe will ask you to fill out basic business and banking details to create your new Stripe account and grant permission to allow ScaleGrowth to facilitate payments.
If you already have existing Stripe accounts, simply enter your Stripe Email and select the Stripe Account you wish to connect to ScaleGrowth. Make sure your existing Stripe account have all business and bank information completed to ensure successful payment processing.
We do recommend a dedicated Stripe Account for exclusive use for your ScaleGrowth community. This way, you can keep products and payments separated from your other business transactions. To do that, simply go to your Stripe Dashboard, click your Account drop from the upper left corner and select “+ New Account”.
3. Add Products and Prices on Stripe
Make sure you set up Subscriptions and Products on Stripe before importing them to ScaleGrowth. Follow Stripe’s How to create products and prices guide to add:
- One-time payment products
- Recurring subscriptions
It’s important to know that each Product can have multiple Prices, each Price is configurable in terms of the value of the Product, and how customers can pay.
4. Import Stripe Products to ScaleGrowth
One you have Products and Pricing added to your Stripe account, you can then import these products to ScaleGrowth for members to transact. To import products from Stripe is super simple. To do this:
- Enter Admin if you aren't already
- Navigate to your Memberships Space
- Click Add new Product on the upper right corner of the view
- Make sure the Select a Stripe Product setting is set to point to your Stripe Product
5. Ready for your members to purchase
Now, these products will show up on your members’s dashboard under “Product or Membership”, where they can select ones to purchase.
You are all set to sell your products and memberships!
6. Top Navigation Bar Button for Donations or Memberships
You can add nifty Buttons to encourage Memberships or Donations to the top navigation bar of of your ScaleGrowth Solution. To do this:
- Enter Admin if you aren't already
- Navigate to your
- Head to Settings -> Paywalls > Paywalls Settings
- Look for Payment Shortcut button settings like this:
- Please note that the choice of the emoji for this button is important
- This button is optimized for mobile-first like everything else we do – so on the go, it will shrink to just the emoji
- Once you set this up to your liking, make sure to flip the corresponding Show switch on
- Hit Save, and your Members will now always see this button in their Top Nagivation Bar
7. Let your Providers Sell – and take a Marketplace Fee %
If you have the 2-Sided Marketplace module enabled, you can even set up a Marketplace where you can let your Providers sell paid listings or services. To do this:
- Enter Admin if you aren't already
- Head to Settings -> Paywalls > Connect your Stripe Account
- Look for the Setup Marketplace Fee Payout via Stripe section
- Click the Get Paid button and follow the corresponding Stripe Wizard
To adjust your Marketplace Take % at anytime, simply
- Enter Admin if you aren't already
- Head to Settings -> Paywalls > Connect your Stripe Account
- Look for the Platform Marketplace Take % for Paid Transactions setting
- Set it as desired and Save
Note that the default is 0 meaning no Marketplace Take % taken from your Sellers and routed to you.
Once this is all set up, you can log in as a Provider and look for the Seller Stripe option under the top-right Avatar dropdown menu. That will kick off yet another Stripe Wizard – this time optimized to walk your seller through setting up a Stripe Express account (which should be very quick and easy, and supports a wide range of payment integrations world-wide). You can learn more about Stripe Express here.
Now these Providers who are set up with their Seller Stripe are able to add paid Stripe products to any Listings they create. This functionality is controlled on the per-Space basis – because you may have one Listings Space where you only want to let your Admins & Moderators post paid listings, but have another which you open up for Providers with Seller Stripe set up. To do this:
- Enter Admin if you aren't already
- Head to the Listings Space where you wish to enable Seller Stripe integrations
- Click Settings in the top right
- Scroll to the Card View Settings section
- Look for the Enable Paid Listings setting
- Set it to your liking and Save
That's it! You now have a fully-functioning Paid Listings Space / Marketplace where your Providers can offer paid goods or services using their Seller Stripe integration – and you have the option to collect Marketplace Take % fees on any of their transactions!
