Overview
In addition to automatic recommendations, ScaleGrowth offers powerful tools for member-driven discovery – giving your members direct control over what they’re searching for and how they stay updated.
This guide covers:
- What Saved Searches are and how they work
- How members can subscribe to personalized digests
- Why these features are essential for high-intent, recurring engagement
- Best practices for platform admins
🧭 What Is a Saved Search?
Saved Searches allow members to define and save specific filter criteria within a content space – such as a listings board, opportunity hub, or member directory.
Think of it like saving a house-hunting search on Zillow or a product filter on Amazon: “Show me all open opportunities related to marketing in California.”
Once saved, members can return to that search anytime without having to reset filters manually.
💌 What Are Personalized Digests?
After creating a Saved Search, members can subscribe to email or in-app digests that alert them whenever new content matches their criteria.
This enables:
- Ongoing, high-intent discovery
- Re-engagement without needing to log in frequently
- Trust that “the system is working for them”
Example: A member is looking for mentorship opportunities tagged “startups.” With a saved search + digest, they’ll automatically be notified whenever a new opportunity is posted that matches this interest.
🔁 How Saved Searches + Digests Work Together
Saved Search: Member defines exactly what they’re looking for
Digest Subscription: Member gets notified when something new fits that search
This combo shifts discovery from passive (“I’ll go look”) to proactive (“The system tells me when something relevant appears”).
🔧 Admin Setup
Where Saved Searches Work:
Saved Searches are enabled within content-driven spaces, such as:
- Listings
- Events
- Opportunities
- Member directories
These spaces must be:
- Searchable
- Filterable via smart fields or tag sets
How to Ensure Saved Searches Work Well:
- Use structured smart fields (not just free text)
- Clearly label filters (e.g. “Topic,” “Location,” “Format”)
- Tag content consistently so searches return relevant results
🧑 💻 Member Experience
- A member visits a searchable content space
- They apply filters based on what they’re looking for
- They click “Save this search”
- Optionally, they choose to subscribe to updates
- They receive notifications as matching content is published
Members can manage their saved searches and notification preferences via their account settings.
🔁 Why This Matters for Engagement
Saved Searches and Personalized Digests are especially valuable when:
- Members have specific needs or goals
- Content is updated regularly
- The platform includes dynamic, time-sensitive listings
This feature helps reduce churn by:
- Keeping members engaged even when they’re not actively browsing
- Reinforcing that the platform is continuously serving their interests
- Creating recurring, high-value touch points
🔍 Best Practices
Do:
- Make key fields searchable and well-labeled
- Encourage members to save searches during onboarding or first visit
- Set up digest-friendly spaces (e.g., opportunities, resources)
- Use digest emails to drive re-engagement
Don't:
- Rely on free text alone
- Expect members to browse without guidance
- Leave listing areas unstructured or inconsistently tagged
- Leave saved searches isolated from comms strategy
🧠 Pro Tip: Saved Searches vs. Recommendation Engine
Think of Saved Searches as explicit discovery – the member is telling the system what they want.
Whereas the Recommendation Engine provides automated suggestions, Saved Searches + Digests create an experience where:
- Members are in control
- Notifications are personalized
- The platform feels responsive to individual goals
The two systems work in harmony – one proactive, one reactive.
Related Articles
- How ScaleGrowth Designed Its Recommendation Engine for Member Platforms
- Understanding Profile vs. Preferences Fields for Matching & Recommendations
- How Tag Sets Work in Matching and Recommendations