Why Migrate to ScaleGrowth?
Moving your community from Hivebrite to ScaleGrowth? Great choice! 🚀 ScaleGrowth offers the same powerful community-building tools as Hivebrite but at a fraction of the cost—plus, better customer support and AI-powered automation to help you scale effortlessly. Whether you're a small community, a growing business, or an enterprise, ScaleGrowth provides personalized support to ensure your success.
AI-Powered Community & Marketplace Management
One of ScaleGrowth’s biggest differentiators is AI integration at every level:
✅ AI-Powered Matching & Recommendations – Personalized content, member connections, and marketplace listings.
✅ AI-Driven Personalization – Every interaction is tailored to individual members, improving engagement and retention.
✅ AI Teammate for Community & Marketplace Operations – Automate moderation, engagement, and customer interactions with an AI assistant designed to help you run your community efficiently.
To ensure a smooth transition, this guide outlines:
✔️ What data to export from Hivebrite
✔️ How to format and upload it to ScaleGrowth
✔️ How to use ScaleGrowth’s Data Import Engine for bulk migration
This guide also integrates the following essential KB resources:
- How to Bulk Import or Bulk Update Member Data with Data Loads
- Data Load / Bulk Import Listings or Marketplaces
Step 1: Exporting Data from Hivebrite
To migrate seamlessly, you'll need to download key community data from Hivebrite. Here's what to export:
1. Member Data
✅ User profiles (Name, Email, Role, Registration Date, Last Login)
✅ Member bios & descriptions
✅ Custom fields (any custom attributes you've added)
✅ Membership tiers & status
✅ Group/Segment memberships
2. Community Content & Engagement
✅ Forum discussions & threads
✅ Comments & replies
✅ Events (title, description, date, attendees)
✅ Resources (documents, links, videos)
3. Directories & Listings (if applicable)
✅ Business directories or member marketplaces
✅ Job boards (job listings, company profiles)
✅ Other marketplaces
4. Payment & Subscription Data (if applicable)
✅ Membership payment history
✅ Subscription plans & renewals
5. Media & Files
✅ Images, PDFs, and other uploaded content
✅ Embedded videos
Pro Tip: If Hivebrite does not offer a built-in export option for some content (e.g., forum discussions), you may need to request a data export from their support team.
Step 2: Preparing Data for Import into ScaleGrowth
Once you’ve exported your data, organize it in CSV format to match ScaleGrowth’s data import structure.
1. Member Data Import
Follow this guide: How to Bulk Import or Bulk Update Member Data with Data Loads
Steps:
- Go to Admin Panel > Data Import > Members.
- Upload your CSV file.
- Map fields to match ScaleGrowth’s structure.
- Click Import and verify data.
2. Importing Directories & Listings
For directories, job boards, or marketplace listings, refer to:
➡️ Data Load / Bulk Import Listings or Marketplaces
Steps:
- Go to Admin Panel > Data Import > Directories/Marketplace.
- Upload your CSV file.
- Map fields correctly.
- Click Import and verify data.
Step 3: Finalizing the Migration
✅ Review imported data in ScaleGrowth.
✅ Test search filters, profiles, and directories.
✅ Notify members about the new platform and share login instructions.
✅ Set up email notifications & community announcements.
Need Help? Our support team is here to assist with your migration. Contact us via Support Portal or check our Help Center.
Why ScaleGrowth? AI-Driven, Smarter, and More Efficient
Unlike Hivebrite, ScaleGrowth offers:
✅ AI-powered member & content recommendations
✅ AI-driven personalization for every interaction
✅ AI teammate to help manage & grow your community
✅ Better support & more cost-effective pricing
Start your migration today and experience the future of community building with ScaleGrowth AI! 🚀
